About this site. If something on the site is wrong, a form did not work, or you are unhappy with how your request was passed along, tell us through the contact page or by calling (412) 555-0189. Please include the page involved and what happened. Each message is read, and corrections to the site are made where they are warranted.

About a roofer. The site does not do roofing work and is not a party to your contract, so it cannot settle disputes over workmanship, payments, deposits or warranties. Start by raising the problem in writing with the roofer and keep copies of your contract, receipts and photos. If that does not resolve it, you can file a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection, which handles home improvement contractor complaints.

About insurance. Concerns about an insurer, an adjuster or how a claim was handled go to the Pennsylvania Insurance Department.

Before you sign. Many problems can be headed off early: look the roofer up on the Attorney General's online contractor search, get a written contract, and remember Pennsylvania gives you three business days after signing to cancel.